A clever camera con almost backfired for a customer at our shop.
We run a 30-day exchange period, so that if an item is bought as a gift or is found to be unsuitable it can be refunded or exchanged.
With many branches nationwide however a crafty person might always use the latest equipment and just pay for consumables.
Often my colleagues suspect certain people who return items such as video cameras within 30 days of buying the equipment for a holiday.
About a six weeks ago I sold a Canon DC10 DVD camcorder to a man who was off to the States on holiday.
Often my colleagues suspect certain people who return items such as video cameras within 30 days of buying the equipment for a holiday.
About a six weeks ago I sold a Canon DC10 DVD camcorder to a man who was off to the States on holiday.
He returned it just within the 30 days claiming that recorded films were of low quality compared to his previous hi-8 analogue camera.
We discussed the relative merits of recording on mini-DVD and mini-DV tape.
We discussed the relative merits of recording on mini-DVD and mini-DV tape.
For instance the fact that a mini-DV tape can store 22gb of information in one hour versus 1.4gb on mini-DVD.
He decided to use his credit add some money and purchase a Panasonic 3-CCD tape machine.
However, a few days later he returned and swopped the camera for a telescope plus partial refund.
On Monday he returned with six mini-DVDs which he had shot during his holiday using the Canon camcorder.
However, a few days later he returned and swopped the camera for a telescope plus partial refund.
On Monday he returned with six mini-DVDs which he had shot during his holiday using the Canon camcorder.
Unfortunately he did not realise that before it is possible to play them or download to a computer the discs need finalising in the camera.
Would it be possible he wondered to power up a camera so that he could stand at the counter and finalise his discs!
Would it be possible he wondered to power up a camera so that he could stand at the counter and finalise his discs!
After reminding him that the 30-day exchange is not a holiday hire agreement we allowed him the use of a camera.
Perhaps we should have given him the chance to buy back the camcorder so that he could record discs on his next vacation.
Perhaps we should have given him the chance to buy back the camcorder so that he could record discs on his next vacation.