Showing posts with label tale. Show all posts
Showing posts with label tale. Show all posts

Friday, January 06, 2012

Olympics 2012


Today Nikon joined the race to provide the top camera for London 2012. The firm's D4, available in the UK from February 16th for Nikon Professional Scheme Users, is firmly positioned to capture gold winning performances in eight months time. Despite having fewer pixels than Canon's latest flagship 1DX, Nikon is looking to cement the reputation its predecessor the D3 gained in Bejing in 2008. This afternoon I spoke to award winning sports photographer Russell Cheyne, (Sports picture of the Year 2000 and 2004). A long-time Nikon user he said he will not rush to get the first camera off the blocks but will wait for any bugs to be ironed out. However by July he reckons the camera will be well sorted for its run in Britain's biggest sporting spectacle for more than 60 years. Both cameras available to pre-order from Calumet.

Friday, October 21, 2011

Refund

Today a guy came into the shop with two 2GB compact flash cards. Unfortunately both cards, purchased in 2008, only allowed 1GB of memory in the camera. I agreed to exchange them for two 4GB cards, as we no longer have 2GB cards.
Told the customer our process would be to refund the original purchase to his credit card on the understanding that he would buy the replacement cards. Checked his account and discovered that there was no history of him purchasing the 2GB cards.
He said they were purchased as a present by a woman, whose name he gave. I said he would have to get her to come to the shop and we would be able to refund to her card.
Later in the day she turned up and said that an ex-boyfriend she'd split with two years previously had asked to meet him in our shop to do some sort of refund. The original customer entered the store and the process began:
I refunded her more than £70 and he said she'd have to use her card to buy the 4GB CF cards, she agreed but both the credit cards she tried to use for the transaction were declined. (The refund can take three days to go back).
In frustration he took his wallet out and paid £60 for the two cards, our margin on the cards was better than the original sale.
Afterwards we were splitting our sides as his ex walked off £70 better off and he now had two new cards but    had lost the use of the 2GB cards which had been returned. Plus it appeared he'd spent two hours trying to put the deal together.